Shipping policy

Processing Time:

All orders are processed within 2 business days. If we experience a high volume of orders, processing may take longer. We will notify you of any delays via email.

Shipping Rates & Delivery Estimates:

• Shipping costs are calculated at checkout base on your location and selected shipping method.

Estimated delivery times:

• Standard shipping: 5-7 business days
• Expedited shipping: 1-3 business day
• International shipping: 7 business days

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number..

Lost, Stolen, or Delayed Shipments:

• We are not responsible for lost or stolen packages. Please ensure your shipping address is correct before placing an order.
• If your package is delayed or missing, please contact the shipping carrier with your tracking number for assistance.

Returns & Exchange:

• For return and exchange policies, please visit our Refund Policy.
• For any shipping-related inquiries, please contact us at info@modestyhouse.ca